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FAQs

What does Priceatrade do?

Online tradesmen services only ever show a directory of tradesmen, you still have to contact the tradesmen to get prices, have tradesmen visit you in your home, and then wait and compare the different quotations. Time consuming and almost impossible to decide which to use - they all quote for different works, processes and materials.

With Priceatrade you enter the work needed then Priceatrade instantly matches you to suitable tradesmen, ready to do the work.

Now you are comparing tradesmen on a level playing field. You can see and compare online profiles, user ratings and their price to do the job (we provide a guide price on the site, but within 24 hours tradesmen show thir individual prices to complete the work in your Priceatrade Inbox).

So what can normally take 1-2 months, and a lot of stress, is now just 24 hours; and each tradesmen is directly comparable. And it's all free to use!

For more see How it works.

How do we ensure tradesmen deliver quality?

Each tradesman we recommend conforms to our Priceatrade Quality Assurance scheme. To be recommended Tradesmen must sign the Priceatrade Trade User Agreement, which stipulates a number of codes of conduct they must adhere to. Priceatrade constantly monitors members to ensure they continually abide by the rules of the scheme.

How do you already know tradesmen prices on your site?

Priceatrade provide guide prices to the work your require, then once you have selected tradesmen from our shortlist you will see their actual quoted prices for the work (within 24 hours).

Priceatrade's guide prices are very close to the final prices you will see from tradesmen. How? Priceatrade has investment months and years researching prices for the different home improvement works, using complex time and motion algorithms.

Are your prices low?

Yes! Both the Priceatrade guide prices and the quotation prices from member tradesmen are some of the lowest in the UK. How? Because, by removing the 'offline' quotation process (the costly process for the tradesmen of making home visits, measuing, discussing and submitting written quotations) we ensure the tradesmen pass the saving on to you.

Is this service free to use?

Yes, the site is completely free for homeowners to use, as many times as you want, and you are under no obligation whatsoever to use any of the tradesmen recommended. The only payment you will make is to the tradesmen if you decide to appoint to carry out work.

Are my details confidential?

Totally. We will never pass your details to third parties, and will only pass to tradesmen on your instruct if you decide you want them to do the work. And all the time any contact details you supply are held on a secure SSL server (similar to thse used by the largest UK and US banks).

Is there any commitment needed from my side?

No, if you decide not to use Priceatrade.com at any time while on the site, that’s fine, but hopefully we’ll see you again soon. There is no obligation whatsoever to use any of the tradesmen recommended.

Is there any risk that the tradesmen will change the price when they visit my home?
No, not unless there are clear additional work requirements to complete the project or the items you have requested can't be fitted in your home, as per the terms of the Priceatrade Trade User Agreement.

The products you show on the site, are these the ones I must have?
The products shown as 'Supply and Fit' options are the ones the tradesman will use to complete the work (subject to availablility and specifics of the job and your property), but you could specify different products and agree any difference in price direct with the tradesman. The contract for the work is between you and the tradesmen so you are free to adjust your requirements directly with them. There is also the options on our site to supply your own items using the 'Fit only' option'. You must try and replicate the specifications shown in the 'Supply and Fit' option, and again this may need to vary following conversations with your tradesman and the specifics of the job and your property.

Do you guarantee the work by the tradesmen?
No, our members abide by our Priceatrade Quality Assurance charter but the contract for the work and any guarantees of the work done and its quality is strictly between you and the tradesmen.

What if I don't know exactly what I need?
That's fine. When you get to the 'Work required' dropdown, you can select 'Not sure' and then this will tell the tradesmen to have a conversation with you, once you have released your contact details, to discuss further. The site still work in the same way, matching you to suitable tradesmen and showing you their profiles and past work. 

Who takes the payment?
We show you the prices on the site but your contract and payment is with your selected tradesman. This web service is completely free. No payments are taken from you by Priceatrade, only from any trademen you appoint in the normal way for the work they complete.

What if I have requested the wrong items for my house?
Your chosen tradesman will normally visit your house to check your items are suitable for your house. If there are changes required prices may need to change accordingly. Changes may be needed for a number of reasons - dimensions of your rooms mean the item sizes are not suitable, or the required layout of the room means changes are needed, or other reasons. But this can be agreed with your tradesman, and they will always try to keep to the price quoted where possible. If you have designed your room and made correct measurements changes should be kept to a minimum. 

 

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