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FAQs

What does Priceatrade do?

Priceatrade allows you to make quality home improvements quickly and easily.

Quality because instead of you having to search out tradesmen we done the hard work for you and have selected only the best tradesmen from around the UK as members of Priceatrade; and each is constantly checked and monitored to ensure they always conform to the Priceatrade Quality Assurance Scheme.

Quickly because now you can instantly see pricing of work online instead of waiting for quotations, and in 24 hours have a shortlist of tradesmen to review.

Easily because it takes just a couple of minutes to use the site and it's completely free, without any obligation to use any of the tradesmen shortlisted. We send to your Priceatrade inbox up to 4 tradesmen ready to do the work, you check their details (portfolio of past work, credentials, etc) and if you decide you want to work with one of the tradesmen you simply tik a box which sends your email address to the tradesmen to make arrangements for the work.

How do we ensure tradesmen deliver quality?

Each tradesman we recommend conforms to our Priceatrade Quality Assurance. They also sign up to the Priceatrade Trade User Agreement, which stipulates a number of codes of conduct they must adhere to. And finally we constantly monitor the work of our members, viewing testimonials and talking to Homeowners to ensure only the best tradesmen are members of Priceatrade.com.

How do we ensure prices are as low as possible?

All of our prices are based on complex time and motion studies. But don't take our word for it - just compare and you will see. Our prices are often at leat 25% lower than average market prices.

Is this service free to use?

Yes, the site is completely free for homeowners to use, as many times as you want, and you are under no obligation whatsoever to use any of the tradesmen recommended. The only payment you will make is to the tradesmen for the work completed.

Are my details confidential?

Totally. We will never pass your details to third parties, and will only pass to tradesmen on your instruct if you decide you want them to do the work.

Is there any commitment needed from my side?

No, if you decide not to use Priceatrade.com at any time while on the site, that’s fine, but hopefully we’ll see you again soon. There is no obligation whatsoever to use any of the tradesmen recommended.

Is there any risk that the tradesmen will change the price when they visit my home?
No, not unless there are clear additional work requirements to complete the project or the items you have requested can't be fitted in your home, as per the terms of the Priceatrade Trade User Agreement.

The products you show on the site, are these the ones I must have?
The products shown as 'Supply and Fit' options are the ones the tradesman will use to complete the work (subject to availablility and specifics of the job and your property), but you could specify different products and agree any difference in price direct with the tradesman. The contract for the work is between you and the tradesmen so you are free to adjust your requirements directly with them. There is also the options on our site to supply your own items using the 'Fit only' option'. You must try and replicate the specifications shown in the 'Supply and Fit' option, and again this may need to vary following conversations with your tradesman and the specifics of the job and your property.

Do you guarantee the work by the tradesmen?
No, our members abide by our Priceatrade Quality Assurance charter but the contract for the work and any guarantees of the work done and its quality is strictly between you and the tradesmen.

What if I don't know exactly what I need?
That's fine. When you get to the 'Work required' dropdown, you can select 'Not sure' and then this will tell the tradesmen to have a conversation with you, once you have released your contact details, to discuss further. The site still work in the same way, matching you to suitable tradesmen and showing you their profiles and past work. 

Who takes the payment?
We show you the prices on the site but your contract and payment is with your selected tradesman. This web service is completely free. No payments are taken from you by Priceatrade, only from any trademen you appoint in the normal way for the work they complete.

What if I have requested the wrong items for my house?
Your chosen tradesman will normally visit your house to check your items are suitable for your house. If there are changes required prices may need to change accordingly. Changes may be needed for a number of reasons - dimensions of your rooms mean the item sizes are not suitable, or the required layout of the room means changes are needed, or other reasons. But this can be agreed with your tradesman, and they will always try to keep to the price quoted where possible. If you have designed your room and made correct measurements changes should be kept to a minimum. 

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